Managed Services

Ongoing IT support, so nothing lapses.

Monitoring, patching, help desk and admin support across every CloudMosaic practice, so your team can focus on core business activities.

Monitoring & Alerting

Servers, network devices and cloud services watched for failures and warning signs.

  • Server and network monitoring
  • Cloud service health
  • Alert response

Patching & Updates

Operating systems, firmware and applications kept current on a schedule.

  • Scheduled patching
  • Firmware updates
  • Endpoint protection upkeep

Help Desk & Admin Support

One place for users to get help, and admins who know your platforms.

  • User support
  • Salesforce administration
  • Microsoft 365 administration

License & Renewal Management

Subscriptions, warranties and support contracts tracked so nothing expires unnoticed.

  • Renewal tracking
  • License right-sizing
  • Warranty and support terms

Through the full lifecycle

From first install to secure retirement through our data center services. Read what managed IT services cover.

How we work

01

Onboard

Document your systems, access and priorities.

02

Monitor

Watch systems and respond to alerts.

03

Maintain

Patch, update and renew on schedule.

04

Review

Meet regularly to review issues and next steps.

Ready for predictable IT support?

Tell us what you run and how your team gets help today. Our guide to managed IT services explains what to expect.

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